OPOS Arms

Withdrawal

Withdraw from contract

As a consumer, you can withdraw from a purchase contract concluded in our online shop within 14 days of receiving the goods, without giving any reason. The easiest way is the form below. You can also declare your withdrawal by e-mail or letter.

Withdraw from contract
Please enter your name.
Please enter the order or invoice number.
Withdrawal concerns *
Please list the items.
Please enter a valid e-mail address.

After submitting, you will immediately receive a confirmation of receipt by e-mail with the content of your notice and the date and time of receipt. See our privacy policy for how we handle your data.

Withdrawal instructions

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party other than the carrier and indicated by you, take possession of the goods. For an order of multiple goods delivered separately, the period begins when the last good is taken into possession.

To exercise the right of withdrawal, you must inform us (OPOS GmbH, Am Graben 8, 7412 Wolfau, Austria, e-mail support@oposarms.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the model withdrawal form below, but it is not obligatory.

You can also exercise your right of withdrawal online using the form on this page. If you use this option, we will send you a confirmation of receipt on a durable medium (e.g. by e-mail) without delay, containing the content of your notice and the date and time of receipt.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us (OPOS GmbH, Am Graben 8, 7412 Wolfau, Austria) without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalised (e.g. textiles with a printed name).

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

— To OPOS GmbH, Am Graben 8, 7412 Wolfau, Austria, e-mail support@oposarms.com:

— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*):

— Ordered on (*) / received on (*):

— Name of consumer(s):

— Address of consumer(s):

— Signature of consumer(s) (only if this form is notified on paper):

— Date:

(*) Delete as appropriate.